Policies

Cancellation policy

Due to our intimate size, cancellations affect us significantly. If your travel plans change and you must cancel your reservation, please call us at least 14 days prior to your confirmed date. In the unlikely event that you must cancel with less than 14 days notice, your deposit is forfeited unless we rebook the room. We are sensitive to unforeseen events.

A 60 day cancellation notice is required on whole house bookings and for some holidays and special events.

Rates
 Rates are based on per night double occupancy and are subject to a 8% New York State sales tax.

Minimum Stay 
There is a two-night minimum stay requirement on some weekends.

Deposits
 Kilburn Manor is an exclusive property in Malone, NY where every guest reservation is both important and special to us. In some cases a one night’s deposit, less tax is required upon booking.

Forms of Payments
 Credit card deposits can be made with Visa, Master Card or Discover and American Express

Additional Persons Our room prices are based on a two person maximum occupancy. Each additional person in the room will be assessed $30 per night.

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